Taking the Long View: Structured Expert Evaluation for Extended Interaction

Alan Dix

doi:10.1145/3399715.3399831

Taking the Long View: Structured Expert Evaluation for Extended Interaction

Alan Dix^*

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This paper proposes first steps in the development of practical techniques for the expert evaluation of long-term interactions driven by the need to perform expert evaluation of such systems in a consultancy framework. Some interactions are time-limited and goal-driven, for example withdrawing money at an ATM. However, these are typically embedded within longer-term interactions, such as with the banking system as a whole. We have numerous evaluation and design tools for the former, but long-term interaction is less well served. To fill this gap new evaluation prompts are presented, drawing on the style of cognitive walkthroughs to support extended interaction.

Original language	English
Title of host publication	Proceedings of the Working Conference on Advanced Visual Interfaces, AVI 2020
Editors	Genny Tortora, Giuliana Vitiello, Marco Winckler
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450375351
DOIs	https://doi.org/10.1145/3399715.3399831
Publication status	Published - 28 Sept 2020
Externally published	Yes
Event	2020 International Conference on Advanced Visual Interfaces, AVI 2020 - Salerno, Italy Duration: 28 Sept 2020 → 2 Oct 2020

Publication series

Name	ACM International Conference Proceeding Series

Conference

Conference	2020 International Conference on Advanced Visual Interfaces, AVI 2020
Country/Territory	Italy
City	Salerno
Period	28/09/20 → 2/10/20

Keywords

Long-term interaction
cognitive walkthrough
expert evaluation
interaction design

Access to Document

10.1145/3399715.3399831

Cite this

@inproceedings{debd9160454f42b09773e14bef988959,

title = "Taking the Long View: Structured Expert Evaluation for Extended Interaction",

abstract = "This paper proposes first steps in the development of practical techniques for the expert evaluation of long-term interactions driven by the need to perform expert evaluation of such systems in a consultancy framework. Some interactions are time-limited and goal-driven, for example withdrawing money at an ATM. However, these are typically embedded within longer-term interactions, such as with the banking system as a whole. We have numerous evaluation and design tools for the former, but long-term interaction is less well served. To fill this gap new evaluation prompts are presented, drawing on the style of cognitive walkthroughs to support extended interaction.",

keywords = "Long-term interaction, cognitive walkthrough, expert evaluation, interaction design",

author = "Alan Dix",

note = "Publisher Copyright: {\textcopyright} 2020 ACM.; 2020 International Conference on Advanced Visual Interfaces, AVI 2020 ; Conference date: 28-09-2020 Through 02-10-2020",

year = "2020",

month = sep,

day = "28",

doi = "10.1145/3399715.3399831",

language = "English",

series = "ACM International Conference Proceeding Series",

publisher = "Association for Computing Machinery",

editor = "Genny Tortora and Giuliana Vitiello and Marco Winckler",

booktitle = "Proceedings of the Working Conference on Advanced Visual Interfaces, AVI 2020",

}

Dix, A 2020, Taking the Long View: Structured Expert Evaluation for Extended Interaction. in G Tortora, G Vitiello & M Winckler (eds), Proceedings of the Working Conference on Advanced Visual Interfaces, AVI 2020. ACM International Conference Proceeding Series, Association for Computing Machinery, 2020 International Conference on Advanced Visual Interfaces, AVI 2020, Salerno, Italy, 28/09/20. https://doi.org/10.1145/3399715.3399831

Taking the Long View: Structured Expert Evaluation for Extended Interaction. / Dix, Alan.
Proceedings of the Working Conference on Advanced Visual Interfaces, AVI 2020. ed. / Genny Tortora; Giuliana Vitiello; Marco Winckler. Association for Computing Machinery, 2020. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Taking the Long View

T2 - 2020 International Conference on Advanced Visual Interfaces, AVI 2020

AU - Dix, Alan

PY - 2020/9/28

Y1 - 2020/9/28

N2 - This paper proposes first steps in the development of practical techniques for the expert evaluation of long-term interactions driven by the need to perform expert evaluation of such systems in a consultancy framework. Some interactions are time-limited and goal-driven, for example withdrawing money at an ATM. However, these are typically embedded within longer-term interactions, such as with the banking system as a whole. We have numerous evaluation and design tools for the former, but long-term interaction is less well served. To fill this gap new evaluation prompts are presented, drawing on the style of cognitive walkthroughs to support extended interaction.

AB - This paper proposes first steps in the development of practical techniques for the expert evaluation of long-term interactions driven by the need to perform expert evaluation of such systems in a consultancy framework. Some interactions are time-limited and goal-driven, for example withdrawing money at an ATM. However, these are typically embedded within longer-term interactions, such as with the banking system as a whole. We have numerous evaluation and design tools for the former, but long-term interaction is less well served. To fill this gap new evaluation prompts are presented, drawing on the style of cognitive walkthroughs to support extended interaction.

KW - Long-term interaction

KW - cognitive walkthrough

KW - expert evaluation

KW - interaction design

UR - http://www.scopus.com/inward/record.url?scp=85123043351&partnerID=8YFLogxK

U2 - 10.1145/3399715.3399831

DO - 10.1145/3399715.3399831

M3 - Conference contribution

AN - SCOPUS:85123043351

T3 - ACM International Conference Proceeding Series

BT - Proceedings of the Working Conference on Advanced Visual Interfaces, AVI 2020

A2 - Tortora, Genny

A2 - Vitiello, Giuliana

A2 - Winckler, Marco

PB - Association for Computing Machinery

Y2 - 28 September 2020 through 2 October 2020

ER -

Taking the Long View: Structured Expert Evaluation for Extended Interaction

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Cite this