Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design

Filipa Costa; Sharon Prendeville; Katharine Beverley; Giulia Teso; Chris Brooker

doi:10.1016/j.procir.2015.02.109

Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design

Filipa Costa, Sharon Prendeville, Katharine Beverley^*, Giulia Teso, Chris Brooker

^*Corresponding author for this work

Research output: Contribution to journal › Conference article › peer-review

14 Citations (Scopus)

Abstract

This paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives.

Original language	English
Pages (from-to)	66-71
Number of pages	6
Journal	Procedia CIRP
Volume	30
DOIs	https://doi.org/10.1016/j.procir.2015.02.109
Publication status	Published - 14 May 2015
Event	7th CIRP Industrial Product-Service Systems Conference, IPSS 2015 - Saint-Etienne, France Duration: 21 May 2015 → 22 May 2015

Keywords

ECO-WISE
LCA
Pilot study
Service design
Sustainable PSS

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10.1016/j.procir.2015.02.109

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title = "Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design",

abstract = "This paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives.",

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AU - Teso, Giulia

AU - Brooker, Chris

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AB - This paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives.

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Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design

Abstract

Keywords

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