Misuse and abuse of interactive technologies

Antonella De Angeli; Sheryl Brahnam; Peter Wallis; Alan Dix

doi:10.1145/1125451.1125753

Misuse and abuse of interactive technologies

Antonella De Angeli^*
, Sheryl Brahnam
, Peter Wallis
, Alan Dix

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

30 Citations (Scopus)

Abstract

The goal of this workshop is to address the darker side of HCI by examining how computers sometimes bring about the expression of negative emotions. In particular, we are interested in the phenomenon of human beings abusing computers. Such behavior can take many forms, ranging from the verbal abuse of conversational agents to physical attacks on the hardware. In some cases, particularly in the case of embodied conversational agents, there are questions about how the machine should respond to verbal assaults. This workshop is also interested in understanding the psychological underpinnings of negative behavior involving computers. In this regard, we are interested in exploring how HCI factors influence human-to-human abuse in computer-mediated communication. The overarching objective of this workshop is to sketch a research agenda on the topic of the misuse and abuse of interactive technologies that will lead to design solutions capable of protecting users and restraining disinhibited behaviors.

Original language	English
Title of host publication	CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06
Pages	1647-1650
Number of pages	4
DOIs	https://doi.org/10.1145/1125451.1125753
Publication status	Published - 21 Apr 2006
Externally published	Yes
Event	Conference on Human Factors in Computing Systems, CHI EA 2006 - Montreal, QC, Canada Duration: 22 Apr 2006 → 27 Apr 2006

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	Conference on Human Factors in Computing Systems, CHI EA 2006
Country/Territory	Canada
City	Montreal, QC
Period	22/04/06 → 27/04/06

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

Keywords

Abuse
Disinhibition
Machine violence
Mediated verbal abuse
User aggression

Access to Document

10.1145/1125451.1125753

Cite this

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title = "Misuse and abuse of interactive technologies",

abstract = "The goal of this workshop is to address the darker side of HCI by examining how computers sometimes bring about the expression of negative emotions. In particular, we are interested in the phenomenon of human beings abusing computers. Such behavior can take many forms, ranging from the verbal abuse of conversational agents to physical attacks on the hardware. In some cases, particularly in the case of embodied conversational agents, there are questions about how the machine should respond to verbal assaults. This workshop is also interested in understanding the psychological underpinnings of negative behavior involving computers. In this regard, we are interested in exploring how HCI factors influence human-to-human abuse in computer-mediated communication. The overarching objective of this workshop is to sketch a research agenda on the topic of the misuse and abuse of interactive technologies that will lead to design solutions capable of protecting users and restraining disinhibited behaviors.",

keywords = "Abuse, Disinhibition, Machine violence, Mediated verbal abuse, User aggression",

author = "\{De Angeli\}, Antonella and Sheryl Brahnam and Peter Wallis and Alan Dix",

year = "2006",

month = apr,

day = "21",

doi = "10.1145/1125451.1125753",

language = "English",

isbn = "1595932984",

series = "Conference on Human Factors in Computing Systems - Proceedings",

pages = "1647--1650",

booktitle = "CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06",

note = "Conference on Human Factors in Computing Systems, CHI EA 2006 ; Conference date: 22-04-2006 Through 27-04-2006",

}

De Angeli, A, Brahnam, S, Wallis, P & Dix, A 2006, Misuse and abuse of interactive technologies. in CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06. Conference on Human Factors in Computing Systems - Proceedings, pp. 1647-1650, Conference on Human Factors in Computing Systems, CHI EA 2006, Montreal, QC, Canada, 22/04/06. https://doi.org/10.1145/1125451.1125753

Misuse and abuse of interactive technologies. / De Angeli, Antonella; Brahnam, Sheryl; Wallis, Peter et al.
CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06. 2006. p. 1647-1650 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Misuse and abuse of interactive technologies

AU - De Angeli, Antonella

AU - Brahnam, Sheryl

AU - Wallis, Peter

AU - Dix, Alan

PY - 2006/4/21

Y1 - 2006/4/21

N2 - The goal of this workshop is to address the darker side of HCI by examining how computers sometimes bring about the expression of negative emotions. In particular, we are interested in the phenomenon of human beings abusing computers. Such behavior can take many forms, ranging from the verbal abuse of conversational agents to physical attacks on the hardware. In some cases, particularly in the case of embodied conversational agents, there are questions about how the machine should respond to verbal assaults. This workshop is also interested in understanding the psychological underpinnings of negative behavior involving computers. In this regard, we are interested in exploring how HCI factors influence human-to-human abuse in computer-mediated communication. The overarching objective of this workshop is to sketch a research agenda on the topic of the misuse and abuse of interactive technologies that will lead to design solutions capable of protecting users and restraining disinhibited behaviors.

AB - The goal of this workshop is to address the darker side of HCI by examining how computers sometimes bring about the expression of negative emotions. In particular, we are interested in the phenomenon of human beings abusing computers. Such behavior can take many forms, ranging from the verbal abuse of conversational agents to physical attacks on the hardware. In some cases, particularly in the case of embodied conversational agents, there are questions about how the machine should respond to verbal assaults. This workshop is also interested in understanding the psychological underpinnings of negative behavior involving computers. In this regard, we are interested in exploring how HCI factors influence human-to-human abuse in computer-mediated communication. The overarching objective of this workshop is to sketch a research agenda on the topic of the misuse and abuse of interactive technologies that will lead to design solutions capable of protecting users and restraining disinhibited behaviors.

KW - Abuse

KW - Disinhibition

KW - Machine violence

KW - Mediated verbal abuse

KW - User aggression

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U2 - 10.1145/1125451.1125753

DO - 10.1145/1125451.1125753

M3 - Conference contribution

AN - SCOPUS:84869129756

SN - 1595932984

SN - 9781595932983

T3 - Conference on Human Factors in Computing Systems - Proceedings

SP - 1647

EP - 1650

BT - CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06

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Y2 - 22 April 2006 through 27 April 2006

ER -

Misuse and abuse of interactive technologies

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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Cite this