Implicit Interactions in Proactive Systems: Evaluation Challenges and Adaptations for Nielsen's Heuristics

Alba Bisante*, Alan Dix*, Emanuele Panizzi*, Stefano Zeppieri*

*Corresponding author for this work

Research output: Contribution to journalConference articlepeer-review

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Abstract

This paper examines the challenges of applying established evaluation standards, such as Nielsen's heuristics, to the assessment of implicit interactions in proactive systems. By analyzing the spectrum of user intention in implicit interactions, this work highlights limitations in current usability approaches and explores potential adaptations to address these gaps. This work contributes to advancing evaluation practices for a new generation of intelligent, context-aware systems.

Original languageEnglish
Pages (from-to)161-169
Number of pages9
JournalCEUR Workshop Proceedings
Volume3957
Publication statusPublished - 24 Mar 2025
EventJoint of the ACM Workshops at the International Conference on Intelligent User Interfaces 2025, IUI-WS 2025 - Cagliari, Italy
Duration: 24 Mar 2025 → …

Keywords

  • AI
  • HCI
  • heuristic evaluation
  • implicit interaction
  • proactive systems

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