Abstract
This article focuses on our exploration of awareness issues through the design and long-term deployment of two systems: the Hermes office door display system (which enabled staff in a university department to post awareness messages to their door displays) and SPAM (a messaging system for supporting coordination sage and the intended audience of the message. Both systems highlight the need for interaction methods that fit in with both normal working practices (and unplanned events) and that enable the user to manage communication channels. The need for appropriate levels of expressiveness and user control is also apparent: We present numerous examples of users controlling the precision of awareness information and sending awareness messages that have as much to do with playfulness as supporting coordination through activity awareness.
| Original language | English |
|---|---|
| Pages (from-to) | 173-220 |
| Number of pages | 48 |
| Journal | Human-Computer Interaction |
| Volume | 22 |
| Issue number | 1-2 |
| Publication status | Published - 1 May 2007 |
| Externally published | Yes |