Enhancing public service innovation through value co-creation: Capacity building and the ‘innovative imagination’

Wendy Hardyman; Steve Garner; James J. Lewis; Robert Callaghan; Emyr Williams; Angharad Dalton; Alice Turner

doi:10.1080/09540962.2021.1981042

Enhancing public service innovation through value co-creation: Capacity building and the ‘innovative imagination’

Wendy Hardyman, Steve Garner, James J. Lewis, Robert Callaghan, Emyr Williams, Angharad Dalton, Alice Turner

Research output: Contribution to journal › Article › peer-review

8 Citations (Scopus)

Abstract

IMPACT: Funders, policy-makers and public service managers should be aware that inputs can be designed into the innovation process in order to build capacity among staff engaged in innovation in public services. The article shows that upskilling, cohort creation and an enhanced innovative mindset can be generated through a structured programme, with the integration, application and use of such resources facilitating value co-creation processes. Barriers to and facilitators of innovation are also identified. These include senior management buy-in and allocation of time.

Original language	English
Pages (from-to)	332-340
Number of pages	9
Journal	Public Money and Management
Volume	42
Issue number	5
DOIs	https://doi.org/10.1080/09540962.2021.1981042
Publication status	Published - 29 Sept 2021
Externally published	Yes

Keywords

Capacity-building
mindset
public services
service-dominant logic (S-D logic)
social innovation
value co-creation

Access to Document

10.1080/09540962.2021.1981042

Cite this

@article{b86665d4d05543f08f7d4ad58b56e707,

title = "Enhancing public service innovation through value co-creation: Capacity building and the {\textquoteleft}innovative imagination{\textquoteright}",

abstract = "IMPACT: Funders, policy-makers and public service managers should be aware that inputs can be designed into the innovation process in order to build capacity among staff engaged in innovation in public services. The article shows that upskilling, cohort creation and an enhanced innovative mindset can be generated through a structured programme, with the integration, application and use of such resources facilitating value co-creation processes. Barriers to and facilitators of innovation are also identified. These include senior management buy-in and allocation of time.",

keywords = "Capacity-building, mindset, public services, service-dominant logic (S-D logic), social innovation, value co-creation",

author = "Wendy Hardyman and Steve Garner and Lewis, {James J.} and Robert Callaghan and Emyr Williams and Angharad Dalton and Alice Turner",

note = "Publisher Copyright: {\textcopyright} 2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.",

year = "2021",

month = sep,

day = "29",

doi = "10.1080/09540962.2021.1981042",

language = "English",

volume = "42",

pages = "332--340",

journal = "Public Money and Management",

issn = "0954-0962",

number = "5",

}

TY - JOUR

T1 - Enhancing public service innovation through value co-creation

T2 - Capacity building and the ‘innovative imagination’

AU - Hardyman, Wendy

AU - Garner, Steve

AU - Lewis, James J.

AU - Callaghan, Robert

AU - Williams, Emyr

AU - Dalton, Angharad

AU - Turner, Alice

PY - 2021/9/29

Y1 - 2021/9/29

N2 - IMPACT: Funders, policy-makers and public service managers should be aware that inputs can be designed into the innovation process in order to build capacity among staff engaged in innovation in public services. The article shows that upskilling, cohort creation and an enhanced innovative mindset can be generated through a structured programme, with the integration, application and use of such resources facilitating value co-creation processes. Barriers to and facilitators of innovation are also identified. These include senior management buy-in and allocation of time.

AB - IMPACT: Funders, policy-makers and public service managers should be aware that inputs can be designed into the innovation process in order to build capacity among staff engaged in innovation in public services. The article shows that upskilling, cohort creation and an enhanced innovative mindset can be generated through a structured programme, with the integration, application and use of such resources facilitating value co-creation processes. Barriers to and facilitators of innovation are also identified. These include senior management buy-in and allocation of time.

KW - Capacity-building

KW - mindset

KW - public services

KW - service-dominant logic (S-D logic)

KW - social innovation

KW - value co-creation

UR - http://www.scopus.com/inward/record.url?scp=85116042648&partnerID=8YFLogxK

U2 - 10.1080/09540962.2021.1981042

DO - 10.1080/09540962.2021.1981042

M3 - Article

AN - SCOPUS:85116042648

SN - 0954-0962

VL - 42

SP - 332

EP - 340

JO - Public Money and Management

JF - Public Money and Management

IS - 5

ER -

Enhancing public service innovation through value co-creation: Capacity building and the ‘innovative imagination’

Abstract

Keywords

Access to Document

Other files and links

Cite this