Does teaming up make you less vulnerable to task interruption?

Sébastien Tremblay*, François Vachon, Daniel Lafond, Helen M. Hodgetts

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Omnipresent in everyday multitasking environments task interruptions are usually detrimental to individual performance. Here, we examined whether teaming up renders an individual less vulnerable to interruptions in complex and dynamic situations. We employed a microworld to simulate command and control in a crisis management situation and to examine the relative impact of interruptions on operators working in a functional dyad versus operators working alone. While task interruption was detrimental to efficacy in supervisory control of both single and team interrupted operators, the latter were less vulnerable than the former. However, teaming up did not translate into faster resumption time, a consequence of the overhead attributable to coordination and communication requirements of collaborative work. These findings suggest that in complex and dynamic environments working in a small team confers more resistance to task interruption than working alone and speed of interruption recovery is no guarantee of quality of recovery.

Original languageEnglish
Title of host publication54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010
Pages1605-1609
Number of pages5
DOIs
Publication statusPublished - 1 Sept 2010
Externally publishedYes
Event54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010 - San Francisco, CA, United States
Duration: 27 Sept 20101 Oct 2010

Conference

Conference54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010
Country/TerritoryUnited States
CitySan Francisco, CA
Period27/09/101/10/10

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