Abstract
Purpose: A huge number of events can affect the operations of a long and complicated supply chain. This paper deals with the development of a supply chain risk mitigation index (SCRMI) based on a risk mitigation maturity framework. A comprehensive list of supply chain risks has been ascertained and segregated into risks faced at various supply chain echelons through a detailed literature review. Design/methodology/approach: This paper is based on an extensive literature review and questionnaire to identify risks. order of magnitude analytic hierarchy process (OM-AHP) was used as the methodology to assess the prioritization of supply chain risks under two clusters, viz., Probability and severity leading to risk were tested in a distillery. Findings: SCRMI was determined and used to categorize their maturity level in facing supply chain risks. Thus, organization can focus on improvements for their specific needs. Research limitations/implications: The model was tested in the distillery industry. It should be tested in other contexts with other methods to provide generalizability. Practical implications: This research provides direction to managers for choosing risk mitigation strategies based on the global supply chain environment. SCRMI can be a performance metric for the supply chain managers. Originality/value: The manufacturer's readiness to take action in the face of disruptions in the supply chain is a critical challenge in today's complex business environment and SCRMI framework is instrumental in such business environment.
Original language | English |
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Pages (from-to) | 618-639 |
Number of pages | 22 |
Journal | TQM Journal |
Volume | 33 |
Issue number | 3 |
DOIs | |
Publication status | Published - 8 Sept 2020 |
Externally published | Yes |
Keywords
- Maturity framework
- Occurrence
- Order of magnitude analytic hierarchy process
- Risk mitigation index
- Severity
- Supply chain