Daily Deals Usage in the Pandemic Context of the Slovenian Hotels: Technology Adoption Perspective

Miha Bratec, Petra Zabukovec Baruca*, Katarzyna Minor

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper analyses the usage of Daily Deals (DDs) in the COVID-19 pandemic context. A constructivist approach and grounded theory methodology are applied to study the managerial DDs usage in Slovenian hotels. The results show a predominance of organisational and external environmental factors, such as government regulation, linking structures, and industry characteristics, on the usage of DDs. These are shown in a conceptual DDs usage model. The study contributes to the hotel digital marketing literature by merging the two leading technology adoption frameworks to explain the formation of attitude and usage of DDs in a specific pandemic context.

Original languageEnglish
Title of host publicationInformation and Communication Technologies in Tourism 2023 - Proceedings of the ENTER 2023 eTourism Conference
EditorsBerta Ferrer-Rosell, David Massimo, Katerina Berezina
PublisherSpringer Nature
Pages105-110
Number of pages6
ISBN (Electronic)9783031257520
ISBN (Print)9783031257513
DOIs
Publication statusPublished - 15 Jan 2023
Event30th Annual International eTourism Conference, ENTER 2023 - Johannesburg, South Africa
Duration: 18 Jan 202320 Jan 2023

Publication series

NameSpringer Proceedings in Business and Economics
ISSN (Print)2198-7246
ISSN (Electronic)2198-7254

Conference

Conference30th Annual International eTourism Conference, ENTER 2023
Country/TerritorySouth Africa
CityJohannesburg
Period18/01/2320/01/23

Keywords

  • COVID-19
  • Coupon marketing
  • Daily deals
  • Flash sales
  • TAO
  • Technology adoption
  • UTAUT

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