Big data denial and transformative possibilities: Exploring the meaning of big data in Corfu’s SMEs

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

Taking the specific example of the Ionian island of Corfu (in Western Greece) for the purposes of this investigation, the relevance of big data to tourism suppliers is studied, as well as discussing its fit with governance. To make this possible, a mixed-method research approach was used and, whilst the resulting findings are limited, they highlight a range of issues worthy of further scrutiny, especially considering the increased interest in the subsidiarity issues of islands. The objectives of this chapter are summarised as: (a) to explore the relevance of big data for small businesses; (b) to evaluate the relationship between governance and small busine ss development; (c) to illustrate Corfu’s small tourism businesses’ perceptions; and (d) to propose the role of DMOs in supporting data usage for SMEs. This chapter is an exploration of how big data and the supposition of its value to organisations matches reality in terms of macroeconomic figures and the continuing growth of the tourism sector.

Original languageEnglish
Title of host publicationHandbook on Big Data Marketing and Management in Tourism and Hospitality
Editors Nikolaos Stylos, Jeremy Zwiegelaar
PublisherEdward Elgar Publishing Ltd.
Pages39-55
Number of pages17
ISBN (Electronic)9781035300136
ISBN (Print)9781035300129
DOIs
Publication statusPublished - 10 Apr 2025

Keywords

  • Big data
  • Business transformation
  • Destinations
  • SMEs
  • Tourism

Cite this