Balancing Technological Advances with User Needs: User-centered Principles for AI-Driven Smart City Healthcare Monitoring

Ali H. Hassan, Riza bin Sulaiman, Mansoor A. Abdulgabber, Hasan Kahtan

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)

Abstract

In recent years, the integration of artificial intelligence (AI) technologies has greatly benefited smart city healthcare, meeting the growing demand for affordable, efficient, and real-time healthcare services. Patient monitoring is one area where artificial intelligence has shown great promise. Improved health outcomes have been made possible by the advancement of AI-based monitoring systems, which enable more personalized and continuous patient monitoring. However, to fully maximize the benefits of these systems, a user-centered approach is essential, which prioritizes patients' needs and experiences while ensuring their privacy and autonomy are respected. This study focuses on the application of user-centered design principles in the development and deployment of AI-driven monitoring systems in smart city healthcare. Addressing the challenges and opportunities of AI-driven monitoring systems, the article considers issues such as privacy and security concerns, data accuracy, and user acceptance. Finally, some possible future directions to the challenges are suggested. A user-centered approach to AI monitoring systems is recommended for healthcare providers to enhance patient experience in smart city healthcare.

Original languageEnglish
Pages (from-to)365-376
Number of pages12
JournalInternational Journal of Advanced Computer Science and Applications
Volume14
Issue number3
DOIs
Publication statusPublished - Jun 2023

Keywords

  • Smart healthcare
  • artificial intelligence
  • patient monitoring
  • smart city
  • user-centered

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