Organisation profile
Organisation profile
The WCTR is focused on the delivery of policy-informing research related to a diverse range of research interests under the broad tourism, hospitality and events banner across public, private and voluntary sectors. WCTR has strong links with local authorities in Wales, as well as the Welsh Government teams, Visit Wales and Event Wales. WCTR researchers have developed an event impact evaluation methodology which has been applied to a range of high-profile events, such as the 2017 UEFA Champions League Final, 2018 Volvo Ocean Race in Cardiff and the Cardiff Music City Festival 2024. The WCTR was also a partner in the Next Tourism Generation Alliance (Wales), a €4 million EU project seeking to address skills needs in tourism and related sectors focusing on digital, social and sustainability skill sets. Recent work on Sense of Place has included training and development for Invisible Cardiff, demonstrating civic mission activities of WCTR.
UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. Our work contributes towards the following SDG(s):
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SDG 1 No Poverty -
SDG 2 Zero Hunger -
SDG 3 Good Health and Well-being -
SDG 4 Quality Education -
SDG 5 Gender Equality -
SDG 7 Affordable and Clean Energy -
SDG 8 Decent Work and Economic Growth -
SDG 9 Industry, Innovation, and Infrastructure -
SDG 10 Reduced Inequalities -
SDG 12 Responsible Consumption and Production -
SDG 13 Climate Action -
SDG 14 Life Below Water -
SDG 15 Life on Land -
SDG 16 Peace, Justice and Strong Institutions
Collaborations and top research areas from the last five years
Profiles
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Emma Bettinson
- Cardiff School of Management - Head of Department and Principal Lecturer
- Customer Research Network
- The Welsh Centre for Tourism Research (WCTR)
Person: Academic
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Karen Davies
- Cardiff School of Management - Senior Lecturer in Events Management
- The Welsh Centre for Tourism Research (WCTR)
Person: Academic
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Darryl Gibbs
- Cardiff School of Management - Senior Lecturer in Events Management
- The Welsh Centre for Tourism Research (WCTR)
Person: Academic
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Advancing Smart Water Management: Integrating Invasive and Non-invasive IoT Sensors for Sustainable Hot and Cold-Water Usage Monitoring
Kalsi, N., Carroll, F., Minor, K. & Platts, J., 15 Feb 2025, Computing Technologies for Sustainable Development - 1st International Research Conference, IRCCTSD 2024, Proceedings. Sivakumar, P. D., Pasupathi, C., Balakrishnan, P. & Ramachandran, R. (eds.). Springer Science and Business Media Deutschland GmbH, p. 81-99 19 p. (Communications in Computer and Information Science; vol. 2362).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
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Application of the Ecological Framework to investigate food safety behaviour in the food service sector
Bulochova, V., Evans, E., Haven-Tang, C. & Redmond, E., 5 Jun 2025.Research output: Contribution to conference › Poster › peer-review
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Beyond Direct Expenditure: Rethinking Event Evaluation through the UEFA Champions League Finals
Jaimangal-Jones, D., Clifton, N., Haven-Tang, C. & Rowe, S., 11 Nov 2025, In: Event Management.Research output: Contribution to journal › Article › peer-review