Women's experiences of work and family conflict in a Chinese airline

Established literature on work-family conflict concentrates on the experiences of women and organizational equalities policies in Western contexts. This article examines the experiences of women working in a Chinese airline. Drawing on questionnaires and interviews with female employees and managers, we explore work-family conflict and gendered organizational perceptions of women's needs. Our findings suggest that work rather than family-related factors are the most influential causes of conflict for Chinese women in our case study. Cultural and social factors that shape familial relationships prove important in explaining these differences, but we also highlight the significant role played by gendered organizational culture.