The role of data protection technologies: A case study

In today's digital era, Consumers information plays a very significant role for the companies. They are utilizing this information in different ways to cater the costumers with novel products and services. But the privacy of this information is of much more importance for the service providers as well as for the consumers. The privacy and the protection of the Customers' personal information is a growing concern for the consumers of the telecommunication services all over the world. The importance of telecommunications is apparent from the revenue this service generates for the world economy. There have been innumerable cases around the globe which demonstrated lack of security of customers' personal data. The causes might be different apart from lack of investment in the sophisticated technology for this growing concern. The aim of this study is to analyse the privacy policy of the telecommunication companies, the laws related to customer data protection, different incidents related to customer's privacy and the role of different data protection technologies to overcome this soaring issue.