Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design

Filipa Costa; Sharon Prendeville; Katharine Beverley; Giulia Teso; Chris Brooker

doi:10.1016/j.procir.2015.02.109

Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design

Filipa Costa, Sharon Prendeville, Katharine Beverley^*, Giulia Teso, Chris Brooker

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This paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives.

Iaith wreiddiol	Saesneg
Tudalennau (o-i)	66-71
Nifer y tudalennau	6
Cyfnodolyn	Procedia CIRP
Cyfrol	30
Dynodwyr Gwrthrych Digidol (DOIs)	https://doi.org/10.1016/j.procir.2015.02.109
Statws	Cyhoeddwyd - 14 Mai 2015
Digwyddiad	7th CIRP Industrial Product-Service Systems Conference, IPSS 2015 - Saint-Etienne, Ffrainc Hyd: 21 Mai 2015 → 22 Mai 2015

Mynediad at Ddogfen

10.1016/j.procir.2015.02.109

Ffeiliau eraill a chysylltiadau

Dolen i’r cyhoeddiad yn Scopus

Dyfynnu hyn

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title = "Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design",

abstract = "This paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives.",

keywords = "ECO-WISE, LCA, Pilot study, Service design, Sustainable PSS",

author = "Filipa Costa and Sharon Prendeville and Katharine Beverley and Giulia Teso and Chris Brooker",

note = "Publisher Copyright: {\textcopyright} 2015 The Authors. Published by Elsevier B.V This is an open access article under the CC BY-NC-ND license.; 7th CIRP Industrial Product-Service Systems Conference, IPSS 2015 ; Conference date: 21-05-2015 Through 22-05-2015",

year = "2015",

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AU - Costa, Filipa

AU - Prendeville, Sharon

AU - Beverley, Katharine

AU - Teso, Giulia

AU - Brooker, Chris

PY - 2015/5/14

Y1 - 2015/5/14

N2 - This paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives.

AB - This paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives.

KW - ECO-WISE

KW - LCA

KW - Pilot study

KW - Service design

KW - Sustainable PSS

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JO - Procedia CIRP

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Y2 - 21 May 2015 through 22 May 2015

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