Interaction in the large

Alan Dix*, Devina Ramduny, Julie Wilkinson

*Awdur cyfatebol y gwaith hwn

Allbwn ymchwil: Cyfraniad at gyfnodolynErthygladolygiad gan gymheiriaid

24 Dyfyniadau (Scopus)

Crynodeb

Most work in HCI focuses on interaction in the small: where tasks take a few minutes or hours and individual actions receive feedback within seconds. In contrast, many collaborative activities occur over weeks or months and the turnaround of individual messages may take hours, days or even weeks. This slow pace of interaction brings its own problems, especially when expected responses do not occur. This paper analyses these problems, focusing on the triggers which initiate activities and the way processes recover when triggers are missed or misinterpreted. Furthermore, we are able to consider processes which cross organisational boundaries. We draw on theoretical analysis, an exploratory case study of conference organisation and recent application of the techniques to a student placement office. During the studies, a pattern of recurrent activities was discovered, the 4Rs (request, receipt, response and release), which we believe to be generic to this class of collaborative process.

Iaith wreiddiolSaesneg
Tudalennau (o-i)9-32
Nifer y tudalennau24
CyfnodolynInteracting with Computers
Cyfrol11
Rhif cyhoeddi1
Dynodwyr Gwrthrych Digidol (DOIs)
StatwsCyhoeddwyd - 1 Rhag 1998
Cyhoeddwyd yn allanolIe

Dyfynnu hyn