@inbook{d6c496f570c9457b9f5b0d006dd03dbe,
title = "Integrating Perceived Organizational Support with CMMI{\textregistered} for IT Outsourcing Success in the UAE",
abstract = "This study underscores the critical role of a people-centred strategy in implementing the Capability Maturity Model Integrated (CMMI{\textregistered}) framework, specifically through the introduction of the POS-CMMI{\textregistered} model tailored for IT companies in the UAE. By incorporating Perceived Organizational Support (POS) data, the research demonstrates the positive impact of POS on the successful adoption and optimization of CMMI{\textregistered}, enhancing various organizational dimensions such as cost efficiency, productivity, quality, process optimization, and customer experience. The proposed model aims to bridge the gap between human resource practices and technical process maturity models, providing a comprehensive framework for improving organizational performance in IT outsourcing environments.",
keywords = "Business sustainability, Capability maturity model integrated, Perceived organizational support, POS- CMMI{\textregistered} model, Value creations",
author = "Hashim, \{Mohamed Ashmel Mohamed\} and Issam Tlemsani and Osama El-Temtamy",
note = "Publisher Copyright: {\textcopyright} The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.",
year = "2024",
month = nov,
day = "9",
doi = "10.1007/978-3-031-70855-8\_1",
language = "English",
series = "Studies in Big Data",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "3--11",
booktitle = "Studies in Big Data",
}