How seamless are technology-rich learning environments? The voice of IT educators

Educational environments in higher education Information Technology (IT) courses typically involve the use of multiple technologies. Such technology-rich learning and teaching environments (TRLTEs) can enhance a student’s learning experiences and support learning in different settings (e.g., in-class and out-of-class, individual and group learning) and promote flexibility in learning in terms of time, space and access to learning resources. However, these can be complex teaching environments for educators to manage. A challenge for educators is to ensure that learning across multiple technologies and contexts happens seamlessly. Seamless learning is a notion whereby students transition smoothly from one learning setting to another, typically aided by technology. This paper reports the findings of an exploratory qualitative study of IT educators’ experiences of a TRLTE. Semi-structured interviews were used to elicit IT educators’ views of enablers and barriers to learning seamlessly. Data were analyzed using a thematic analysis technique. The findings revealed several issues in facilitating learning in a TRLTE and IT educators used various technologies to bridge the seams in their students’ learning. We discuss the findings and the implications for providing a seamless learning experience.