Enhancing public service innovation through value co-creation: Capacity building and the ‘innovative imagination’

Wendy Hardyman; Steve Garner; James J. Lewis; Robert Callaghan; Emyr Williams; Angharad Dalton; Alice Turner

doi:10.1080/09540962.2021.1981042

Enhancing public service innovation through value co-creation: Capacity building and the ‘innovative imagination’

Wendy Hardyman
, Steve Garner
, James J. Lewis
, Robert Callaghan
, Emyr Williams
, Angharad Dalton
, Alice Turner

Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid

18 Dyfyniadau (Scopus)

Crynodeb

IMPACT: Funders, policy-makers and public service managers should be aware that inputs can be designed into the innovation process in order to build capacity among staff engaged in innovation in public services. The article shows that upskilling, cohort creation and an enhanced innovative mindset can be generated through a structured programme, with the integration, application and use of such resources facilitating value co-creation processes. Barriers to and facilitators of innovation are also identified. These include senior management buy-in and allocation of time.

Iaith wreiddiol	Saesneg
Tudalennau (o-i)	332-340
Nifer y tudalennau	9
Cyfnodolyn	Public Money and Management
Cyfrol	42
Rhif cyhoeddi	5
Dynodwyr Gwrthrych Digidol (DOIs)	https://doi.org/10.1080/09540962.2021.1981042
Statws	Cyhoeddwyd - 29 Medi 2021
Cyhoeddwyd yn allanol	Ie

Mynediad at Ddogfen

10.1080/09540962.2021.1981042

Ffeiliau eraill a chysylltiadau

Dolen i’r cyhoeddiad yn Scopus

Dyfynnu hyn

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abstract = "IMPACT: Funders, policy-makers and public service managers should be aware that inputs can be designed into the innovation process in order to build capacity among staff engaged in innovation in public services. The article shows that upskilling, cohort creation and an enhanced innovative mindset can be generated through a structured programme, with the integration, application and use of such resources facilitating value co-creation processes. Barriers to and facilitators of innovation are also identified. These include senior management buy-in and allocation of time.",

keywords = "Capacity-building, mindset, public services, service-dominant logic (S-D logic), social innovation, value co-creation",

author = "Wendy Hardyman and Steve Garner and Lewis, \{James J.\} and Robert Callaghan and Emyr Williams and Angharad Dalton and Alice Turner",

note = "Publisher Copyright: {\textcopyright} 2021 The Author(s). Published by Informa UK Limited, trading as Taylor \& Francis Group.",

year = "2021",

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doi = "10.1080/09540962.2021.1981042",

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AU - Hardyman, Wendy

AU - Garner, Steve

AU - Lewis, James J.

AU - Callaghan, Robert

AU - Williams, Emyr

AU - Dalton, Angharad

AU - Turner, Alice

PY - 2021/9/29

Y1 - 2021/9/29

N2 - IMPACT: Funders, policy-makers and public service managers should be aware that inputs can be designed into the innovation process in order to build capacity among staff engaged in innovation in public services. The article shows that upskilling, cohort creation and an enhanced innovative mindset can be generated through a structured programme, with the integration, application and use of such resources facilitating value co-creation processes. Barriers to and facilitators of innovation are also identified. These include senior management buy-in and allocation of time.

AB - IMPACT: Funders, policy-makers and public service managers should be aware that inputs can be designed into the innovation process in order to build capacity among staff engaged in innovation in public services. The article shows that upskilling, cohort creation and an enhanced innovative mindset can be generated through a structured programme, with the integration, application and use of such resources facilitating value co-creation processes. Barriers to and facilitators of innovation are also identified. These include senior management buy-in and allocation of time.

KW - Capacity-building

KW - mindset

KW - public services

KW - service-dominant logic (S-D logic)

KW - social innovation

KW - value co-creation

UR - https://www.scopus.com/pages/publications/85116042648

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DO - 10.1080/09540962.2021.1981042

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