China's algorithmic regulations: Public-facing communication is needed

China has recently finalized its first algorithmic regulations—The Internet Information Service Algorithmic Recommendation Management Provisions. The Provisions request technology companies to remove discriminatory or biased user tags or refrain from generating or fuelling fake news via algorithms. Under the guidance of the Provisions, Internet users will also be able to choose whether and to what extent they wish to receive algorithmic recommendations. However, what is missing from the Provisions is information on how individual users should report potential abuse to the authorities, above and beyond the channels provided by technology companies. To shed light on the issue, this article discusses the need for a public-facing platform that could allow people to timely and effectively communicate with authorities who can help address their algorithmic security concerns, as opposed to relying on solutions provided by Internet companies that might be the very source of their issues.